Make your report user-oriented.
As a researcher, you know that your work mostly revolves around the user. You spend a lot of your time understanding user needs and goals, and then using those insights to make design decisions. This approach should also apply to creating your research report for stakeholders. Additionally, while presenting the report, you should not only consider the expectations of the stakeholders, but also what they are accountable for.
The recommendations should be strategic and actionable.
You normally create a list of recommendations for the research report. It’s good to keep them as a record, but don’t include all of them in the final report. You should present only the top 3 recommendations that are most strategic and actionable. Additionally support these recommendations with data and evidence. Make sure stakeholders know that there are more, but these are the top recommendations based on viability, feasibility and desirability.
Record the details, but present the highlights.
The idea that a design research report should be something really comprehensive, is not so relevant to the modern world. Your stakeholders belong to a world that is ever changing and getting faster. So your report needs to be designed in accordance with this pace. It should be brief and focused on what actions will have the most impact. Consider adding cost, user impact and business value to the recommendations.
Align with the stakeholders.
You should always try to quantify the risk. In case you have a stakeholder with a skeptical nature, you will need to design recommendations in a way that quantifies the risk in doing and not doing the recommendation. That is why it’s important to be clear on what your stakeholder accountabilities are.
Present recommendations with confidence.
After you have used your skills in preparing the report, present it with confidence. Your recommendations should be presented like a viewpoint, and not opinion. Your report is not showing personal likes. It is based on expertise, research, client insights and the relevant data.
Listen to your stakeholders' feedback.
When you have presented the research report and recommendations, don’t expect stakeholders to always agree with you. They may have solid business reasons behind going a different direction or choosing to prioritize some recommendations over others. The key is to listen and ask questions. It’s also important to consider opportunities for additional research or deep diving on specific elements.
Record everything for future rethinking.
Now if the stakeholder is not convinced to go ahead with a recommendation, it’s time to go back to the detailed study that you had done. Remember to save and document everything (transcripts, recordings, notes etc.), but it’s not necessary to include them in the final report. The documented information can help you or other researchers to find alternative solutions if the recommendations or plan is not agreed upon or insights are challenged.
Share your recommendations.
Try to make recommendations as shareable as possible. The more comprehensible findings are, the better the chance of them being considered and appreciated.